What is GDPR?
GDPR stands for General Data Protection Regulations and is a piece of legislation that superseded the Data Protection Act 1998 on Friday 25th May 2018. It not only applies to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed.
The GDPR is similar to the Data Protection Act (DPA) 1998 (which the practice already complies with), but strengthens many of the DPA’s principles. The main changes are:
Practices must comply with subject access requests.
Where we need your consent to process data, this consent must be freely given, specific, informed and unambiguous.
There are new, special protections for patient data.
The Information Commissioner’s Office must be notified within 72 hours of a data breach.
Higher fines for data breaches – up to 20 million euros.
What GDPR will mean for Patients.
The GDPR sets out the key principles about processing personal data, for staff or patients;
Data must be processed lawfully, fairly and transparently.
It must be collected for specific, explicit and legitimate purposes.
It must be limited to what is necessary for the purposes for which it is processed.
Information must be accurate and kept up to date.
Data must be held securely.
It can only be retained for as long as is necessary for the reasons it was collected.
There are also stronger rights for patients regarding the information that practices hold about them. These include:
Being informed about how their data is used.
Patients to have access to their own data.
Patients can ask to have incorrect information changed.
Restrict how their data is used.
Move their patient data from one health organisation to another.
The right to object their patient information being processed (in certain circumstances).
At Premier Medical Centre we use your data to:
Book/cancel appointments
Appointment reminders
Direct contact to discuss treatment and appointments
Referrals to hospitals/specialists with your consent
What is “patient data”?
Patient data is information that relates to a single person, such as his/her diagnosis, name, age, earlier medical history etc.
Call Recordings?
We record all our calls made to/from the practice for training and education purposes. We strive to give the best patient experience possible.
What is “consent”?
Consent is permission from a patient - an individual’s consent is defined as “any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him/her being processed.”
The changes in GDPR mean that we must get explicit permission from patients when using their data. This is to protect your right to privacy, and we may ask you to provide consent to do certain things, like contact you or record certain information about you for your clinical records.
Individuals also have the right to withdraw their consent at any time.
Data Protection Officer is Simon Mathias, Practice Manager who can be contacted at breccg.premiermedicalcentre@nhs.net.
Please mention Data Protection Issue in the email subject.
More details can be found by visiting the ICO website.
