Accessibility Statement
How accessible this website is and how to get help.
Accessibility Statement
About This Website
This statement applies to premiermedicalcentre.nhs.uk, run by Premier Medical Centre. It does not cover other websites we may link to, such as the NHS website, NHS App, or Blinx, which have their own accessibility statements.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using your browser or device settings
- zoom in up to 400% without the layout breaking
- navigate most of the website using a keyboard alone
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
We’ve also tried to make the website text as simple as possible to understand.
AbilityNet (abilitynet.org.uk/at-home) has advice on making your device easier to use if you have a disability.
How Accessible This Website Is
Current position - Compliant
A full WCAG 2.2 AA audit of this website was completed on 11 August 2026 by Roopa Rawal, using automated testing (Google Lighthouse) and manual review..
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. No accessibility issues were identified during testing.
As part of the audit, we checked the following areas and confirmed they meet the WCAG 2.2 AA standard:
- Images across the website have full descriptive text (alt text) for screen reader users
- PDF and Word documents on the site are accessible to screen readers
- Colour contrast across the site has been tested against the WCAG 2.2 AA standard and meets the required ratios
- Keyboard navigation has been tested across all pages and functions correctly
No accessibility issues were identified in any of these areas during testing.
Feedback and Contact Information
If you find any part of this website hard to use, or you need information in a different format — for example, large print, easy read, audio recording or braille — please contact us:
We aim to respond to accessibility queries within 5 working days, and to provide alternative format information within 5 working days.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) via equalityadvisoryservice.com.
Technical Information About This Website's Accessibility
Premier Medical Centre is committed to making this website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. No non-compliances were identified against any WCAG 2.2 AA success criteria.
How We Tested This Website
How we tested
This website was tested on 11th August 2026 by Roopa Rawal, Patient & Employee Experience Lead at Premier Medical Centre. Testing combined automated tools (Google Lighthouse) with manual review across the site's pages and patient journeys. This statement was prepared on 11th August 2026. It will be reviewed and updated at least once a year, or sooner if the website changes significantly.
Accessing Our Building
As well as the website, we want our practice to be easy for everyone to visit and use. Here’s what you need to know about getting to and accessing the building:
Getting into the building
- There is step-free, level access throughout the building, including the use of a lift.
- The practice is on the first floor, which can be reached by a standard lift or by stairs.
Parking
- The venue has its own pay & display car park, with Blue Badge parking spaces available.
- There's a drop-off point, on-street Blue Badge bay parking, and on-street standard parking nearby.
Public transport
- The nearest stations are Wembley Central and Sudbury Town.
- Several regular bus services also stop nearby.
- For up-to-date travel options, you can plan your journey using Google Maps
If you have any questions about accessing the building, or need to arrange any extra support for your visit, please contact us — we’re happy to help.
Urgent help
Emergency? Call 999.
When we're closed, call NHS 111 or visit 111.nhs.uk.